Terms and Conditions

These Terms and Conditions (“Terms”) apply to purchases made through modorop.com.

The MODOROP online store is operated by Zhaoqing Shushang Shenghua E-Commerce Co., Ltd.

By submitting an order through our Website, you acknowledge that you have read, understood, and agreed that your purchase is subject to these Terms and any additional policies available on modorop.com.

Scope of These Terms

These Terms apply to purchases of artistic mineral decor, geological-inspired objects, sculptural pieces, and related products offered through MODOROP.

Additional policies may also apply to your purchase, including:

  • Shipping Policy
  • Return & Refund Policy
  • Payment & Security Policy
  • Privacy Policy
  • Terms of Use
  • Product Support & Warranty Information

Where applicable, these policies should be read together with these Terms.

Product Information

We make reasonable efforts to present product descriptions, materials, dimensions, colors, finishes, photographs, artistic details, functionality, pricing, and availability accurately.

MODOROP collections include artistic mineral-inspired creations, including:

  • ANOMALOUS CRYSTALS — Unseen Crystal Structures inspired by rare formations between nature and imagination, revealing crystal worlds beyond the known.
  • ALTERED STRATA — Unseen Geological Layers inspired by formations shaped between nature and time, revealing hidden landscapes beyond the ordinary.
  • HOLLOW CORES — Hidden Mineral Realms inspired by inner formations that reveal unseen worlds beneath the surface of stone.

Actual product appearance may vary slightly due to:

  • Screen or display settings
  • Lighting conditions
  • Photography environment
  • Manufacturing processes
  • Material characteristics
  • Surface texture variations
  • Handcrafted or artistic details
  • Product batch differences
  • Packaging or design updates

Products featuring crystal-inspired structures, mineral textures, layered surfaces, sculptural forms, translucent elements, or artistic finishes may vary slightly in shape, texture, color, and visual details.

Such variations may represent the natural character of artistic production and do not necessarily constitute a defect.

We reserve the right to correct errors, update product information, adjust availability, or modify Website content when reasonably necessary.

If a significant error affects an order already placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.

Product Requirements

Certain MODOROP products may include or require specific product considerations, including:

  • Display surfaces or stands
  • Decorative components
  • Assembly elements
  • Protective packaging materials
  • Product-specific care instructions
  • Other accessories described on the product page

Customers are responsible for reviewing applicable product information before purchasing or using the item.

Product structure, materials, dimensions, decorative elements, and finishes may vary between different collections or versions.

Unless expressly stated otherwise, MODOROP does not guarantee compatibility with third-party display accessories, replacement components, or external decorative systems.

Customers should review dimensions, materials, intended use, and care recommendations before purchase.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that the order has been shipped.

We reserve the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving:

  • Payment authorization failure
  • Suspected fraud
  • Unauthorized payment activity
  • Inventory limitations
  • Incorrect pricing or product information
  • Shipping restrictions
  • Duplicate or unusual orders
  • Unauthorized resale concerns
  • Promotion abuse
  • Legal or regulatory restrictions
  • Other circumstances preventing reasonable fulfillment

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible:

service@modorop.com

We will make reasonable efforts to assist before fulfillment begins.

However, changes or cancellations cannot always be guaranteed once an order has entered:

  • Processing
  • Picking or preparation
  • Packing
  • Fulfillment
  • Shipping preparation
  • Dispatch

If an order has already shipped, the applicable Return & Refund Policy will apply.

Prices

Product prices displayed on modorop.com are processed in United States Dollars (USD).

Prices may vary depending on:

  • Product selection
  • Collection type
  • Product size or variation
  • Design details
  • Quantity
  • Destination
  • Promotional eligibility
  • Applicable taxes
  • Shipping charges

The final amount payable will be displayed during checkout before completing your purchase.

We may update prices for future purchases at any time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order.

Taxes and Other Charges

Applicable taxes, shipping fees, and other order-related charges will be displayed during checkout where required or supported.

International orders may also be subject to:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Clearance charges
  • Other local government or carrier-related fees

Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.

Please review our Shipping Policy for additional information.

Payment

Available payment methods are displayed during checkout and may vary depending on:

  • Customer location
  • Device type
  • Order value
  • Available payment services

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.
  • You authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional information, please review our Payment & Security Policy.

Promotions and Offers

MODOROP may periodically provide:

  • Promotional pricing
  • Discount codes
  • Collection offers
  • Limited-time promotions
  • Free or reduced shipping opportunities
  • Other promotional benefits

Promotional offers may include additional conditions such as:

  • Promotion start and end dates
  • Minimum purchase requirements
  • Product exclusions
  • Geographic limitations
  • Quantity restrictions
  • Customer eligibility requirements
  • Usage limitations

Unless otherwise stated, promotional offers cannot be combined with other promotions.

Discounts generally cannot be applied retroactively to completed purchases.

MODOROP reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery date or timeframe provided is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier operations
  • Customs processing
  • Weather conditions
  • Transportation interruptions
  • Holiday periods
  • Remote delivery locations
  • Local delivery conditions

Customers are responsible for providing complete and accurate shipping information during checkout.

MODOROP artistic pieces may include delicate mineral-inspired structures, sculptural surfaces, layered textures, translucent elements, or detailed decorative finishes.

We take reasonable measures to package products securely for transportation; however, customers should inspect their orders promptly after delivery.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact MODOROP before returning any product so our customer support team can review your request and provide the appropriate return instructions.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded under applicable law.

Damaged, Defective, or Incorrect Products

If your MODOROP product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.

This is especially important for artistic pieces containing detailed structures, fragile decorative elements, layered surfaces, or specialized finishes.

We may request:

  • Your order number
  • Clear photographs of the product
  • Photographs of the outer and inner packaging
  • A photograph of the shipping label
  • A short video demonstrating the issue where applicable

Please retain the product and original packaging until our customer service team has reviewed your request.

Depending on the circumstances and applicable laws, available solutions may include replacement, refund, repair, or another appropriate resolution.

Product Use and Care

Products purchased from MODOROP should be used only for their intended decorative purpose and according to applicable:

  • Product instructions
  • Specifications
  • Care recommendations
  • Display guidance
  • Product warnings
  • Collection-specific recommendations

Art Objects and Decorative Pieces

For MODOROP sculptures, mineral-inspired objects, and artistic decor:

  • Handle products carefully during placement or movement.
  • Avoid dropping, striking, or applying excessive pressure.
  • Place products on stable and suitable surfaces.
  • Keep products away from unnecessary moisture or harsh chemicals.
  • Clean surfaces using appropriate soft materials.
  • Avoid abrasive cleaning tools that may affect finishes.
  • Follow product-specific care instructions where provided.

Natural-inspired textures, artistic finishes, color variations, and surface characteristics may differ slightly between individual pieces.

These differences are part of the unique character of artistic design and are not necessarily considered defects.

Indoor and Environmental Conditions

Unless a product page specifically states otherwise, MODOROP decorative products are intended primarily for indoor environments.

Products should be protected from unnecessary exposure to:

  • Excessive moisture
  • Extreme temperatures
  • Prolonged direct sunlight
  • Harsh chemicals
  • Cleaning agents
  • Unsafe display conditions

Any special environmental resistance or usage claim applies only where specifically stated for the individual product.

Product Dimensions and Artistic Variations

Measurements displayed on modorop.com are provided as a helpful reference for customers.

Minor variations may occur due to:

  • Manufacturing processes
  • Measurement methods
  • Product structure
  • Material characteristics
  • Artistic production techniques
  • Individual product variations

MODOROP collections are inspired by natural structures and geological formations. Products featuring crystal-inspired textures, layered surfaces, mineral-like patterns, sculptural forms, or artistic finishes may not be completely identical from piece to piece.

These differences reflect the character of artistic design and natural inspiration, making each piece visually unique.

Product Warranty

Certain MODOROP products may be covered by a limited warranty where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page, product documentation, or Product Support & Warranty page.

Warranty coverage is separate from statutory consumer rights.

Nothing in our warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Personal Use

Products offered through modorop.com are intended primarily for personal, decorative, interior styling, collection, and gifting purposes unless otherwise agreed by MODOROP in writing.

Unauthorized commercial resale, reproduction, or distribution of MODOROP products may be restricted where reasonably necessary.

Prohibited Activity

You may not use modorop.com or its purchasing systems for:

  • Fraudulent transactions
  • Unauthorized payment activity
  • Abuse of discounts or promotional offers
  • Manipulation of checkout systems
  • Misuse of return or refund procedures
  • Unauthorized resale where restricted
  • Interference with Website security
  • Copying or misuse of MODOROP intellectual property
  • Other unlawful or deceptive activities

We may take reasonable actions to protect our customers, Website, business operations, and payment systems when suspicious activity is identified.

Intellectual Property

Unless otherwise stated, Website content including:

  • MODOROP branding
  • Logos
  • Product names
  • Collection descriptions
  • Images
  • Graphics
  • Videos
  • Website layouts
  • Design elements
  • Original written content

is owned by, licensed to, or otherwise used with authorization by MODOROP, Zhaoqing Shushang Shenghua E-Commerce Co., Ltd., or the applicable rights holder.

Website content may not be copied, reproduced, distributed, modified, commercially exploited, or used without appropriate authorization except where permitted by applicable law.

Third-Party Services

MODOROP may use third-party service providers to support:

  • E-commerce infrastructure
  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer support
  • Analytics
  • Advertising and attribution
  • Fraud prevention
  • Website security
  • Technology services

Third-party services may operate under their own terms, conditions, and privacy practices.

MODOROP is not responsible for independent third-party services that we do not operate or control.

Electronic Communications

By placing an order or contacting us electronically, you agree that MODOROP may communicate with you electronically where appropriate.

These communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Tracking information
  • Customer support responses
  • Return or refund communications
  • Security notices
  • Important service-related information

Marketing communications are handled separately and are subject to applicable consent and unsubscribe requirements.

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Where applicable, additional privacy controls may be available through our privacy preference tools.

Disclaimer

To the fullest extent permitted by applicable law, modorop.com and related Website services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted Website availability or that every technical issue will be corrected immediately.

Product photographs and displays are intended to represent products as accurately as reasonably possible. However, minor differences may occur due to lighting, display settings, materials, artistic processes, and product variations.

Product-specific warranties, where applicable, are governed by the applicable warranty terms.

Nothing in these Terms excludes any warranty, consumer right, guarantee, or remedy that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, MODOROP and Zhaoqing Shushang Shenghua E-Commerce Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to purchases, orders, transactions, products, or use of the Website where such limitations are permitted by law.

Nothing in these Terms is intended to exclude, restrict, or limit:

  • Liability that cannot legally be excluded
  • Mandatory consumer protection rights
  • Remedies available under applicable laws

Consumer Rights

Depending on your country, state, province, or region, you may have statutory consumer rights relating to:

  • Product conformity
  • Defective products
  • Repairs
  • Replacement products
  • Returns
  • Refunds
  • Order cancellations

Nothing in these Terms is intended to waive, remove, or restrict rights that cannot legally be waived or limited.

Where mandatory consumer protection laws provide greater rights than these Terms, those legal rights will continue to apply.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective to the fullest extent permitted by applicable law.

Changes to These Terms

MODOROP may update these Terms periodically to reflect changes in:

  • Business operations
  • Product collections
  • Website functionality
  • Store policies
  • Technology systems
  • Legal requirements
  • Regulatory requirements

The updated version of these Terms will be published on this page.

The version of these Terms effective at the time an order is placed will generally apply to that transaction unless otherwise required by applicable law.

Contact Us

If you have questions regarding these Terms and Conditions, your order, a MODOROP product, or any store-related policy, please contact us:

Brand:
MODOROP

Website:
modorop.com

Legal Entity:
Zhaoqing Shushang Shenghua E-Commerce Co., Ltd.

Registered Address:
Room 9-615, Commercial Office Buildings 8, 9, 10 and Commercial Podium Buildings 6, 7, 8, Minjie Plaza Phase VII, No. 3 Xin'an Third Road, Duanzhou District, Zhaoqing City, Guangdong Province, China

Unified Social Credit Code:
91441202MAE7WHJJ6D

Customer Support Email:
service@modorop.com

modorop.com is operated by Zhaoqing Shushang Shenghua E-Commerce Co., Ltd. The company is responsible for the operation of the online store, customer support, order coordination, product information management, and related e-commerce activities.

Through international commerce and cross-border logistics networks, MODOROP introduces artistic mineral-inspired collections to customers worldwide, offering unique decorative objects shaped by geological imagination, natural structures, and contemporary design.

We are committed to providing a reliable shopping experience through thoughtful product presentation, clear communication, secure transactions, and responsible customer support.

MODOROP

Exploring hidden structures, geological beauty, and artistic imagination through unique decorative creations.

ANOMALOUS CRYSTALS
Unseen Crystal Structures

Rare formations born between nature and imagination, revealing crystal worlds beyond the known.

ALTERED STRATA
Unseen Geological Layers

Rare formations shaped between nature and time, revealing hidden landscapes beyond the ordinary.

HOLLOW CORES
Hidden Mineral Realms

Rare inner formations reveal unseen worlds beneath the surface of stone.

Natural inspiration. Geological imagination. Modern artistic expression.